FAQ

We are not a solar company. We are an energy solutions company, and we utilize multiple sources of power generation to meet our clients’ needs. Each contract is designed to stabilize the energy bill you are already paying for up to 25 years. The methods we use to generate and save power cover a broad range: wind turbines, batteries, solar panels, LED lights, HVAC units, windows, roofs, maintenance plans, and so on. Progeneration will cover the cost of any assets that are installed.

Progeneration offers maintenance services, at no cost to the customer, for all assets installed as part of the energy management solution. We utilize a hassle free maintenance portal for customers to enter maintenance concerns that occur outside of the scheduled quarterly inspections, and our technicians will complete the work at the most convenient times for you, helping you run your business with least interruptions possible.

Progeneration will source the funding for your project so there is no capital investment needed by the customer. The energy management services contract covers the cost of your electric bill, and Progeneration will provide the assets.

The first and most important thing to know is that Progeneration Energy will help you start saving on your energy usage from the beginning of the project. We will educate you on how to manage your energy, and take away the stress of initial funding, maintenance and repairs.

Yes. Progeneration Energy educates all of our customers on factors that influence the energy usage, helping you raise awareness and manage your energy use more economically.

Your system will work with direct or indirect sunlight. So while it will work at its best during hours with direct sunlight it will continue to work on cloudy days and the rain will help the system by cleaning dust and debris from your panels.

Your solar panels do not normally need to be cleaned often for dust and build up, your panels will not become measurably less effective, and the rain will help to wash away some of the dust.

Progeneration Energy’s quality teams of installers go to great lengths not to damage your roof in the installation process. With a variety of options to ensure the system is properly set on the roof such as but not limited to attaching it directly or by using a ballasted system.

Solar panels used by Progeneration Energy hold a warrantee for 25 years with minimal maintenance, but have been rated for 40 years.

Grid tied systems do not need a battery however, Progeneration is more than happy to discuss your options for energy storage that best suit your needs and goals.